A Conversation About Leaders and Data
We talked with the Central Florida Development Council about one of our favorite topics! Take a look.
Why Leaders Should Be Using Data to Improve Decision-Making
We talked with the Central Florida Development Council about one of our favorite topics! Take a look.
Why Leaders Should Be Using Data to Improve Decision-Making
Chuck McDanal is the owner of StudioC and has more than 25 years of experience in a range of roles, from managing an IT department to working as an editor; from directing a large operation to leading an internet startup and creating a 501(c)(3) nonprofit from the ground up. He has extensive experience in process improvement, data analytics, coaching, mentoring, facilitation, strategic planning, managing and leading. Chuck also is a Certified Analytics Professional, an RRCA-certified running coach, has a certificate from the Wharton School in Business Analytics, is a Six Sigma Black Belt, and is a professional coffee roaster. He has served on multiple community boards and organizations, which currently includes the Lakeland Symphony Orchestra and Lakeland Vision. He is a graduate of Leadership Lakeland and Leadership Polk, and was Chair-elect of Leadership Lakeland Class 36 and Chair of Class 37. Chuck was named 2020 Businessman of the Year by the Lakeland Chamber of Commerce. He recently published a book called “Human Training,” which is available on Amazon and through other resellers.
So many times we go to do something online and we are asked for all sorts of information. Let’s think about this in two buckets: What does the company or organization actually NEED from you to conduct whatever business you are doing? And what else are they asking for? For most things, when you get…
The renovation of our new Downtown space was finally completed late last year and we’ve now settled in and gotten all the little things done that were left over from a long (too long!) project to get this 100-year-old building ready. For 47 years on N Kentucky Ave, it was Charlie’s Import Auto. Now completely…
For the 50th podcast, Holland Henderson sat down with Chuck McDanal to discuss his book regarding the business of adulting, living in a world of people, and being okay with the grey areas of your life. In this episode we cover: The book writing process (2:35) How do you see people as they relate to following instructions…
Chuck talks with the CFDC about starting a business in Lakeland: When you think of innovative, progressive cities where people are moving to start a business, Austin, Nashville, and Charleston might come to mind. Now add Lakeland to that mix. Polk County’s largest city landed at No. 30 on the 2020 Surge Cities list compiled…
Had a blast talking about more of my favorite things! Check it out!
It crept up on us slowly, over time. The survey. Just a minute. Just a few questions. A bit of our time. Now they are the lifeblood of customer-experience metrics. Watch how many you get in a week, and it will probably surprise you. They come at the end of many web site visits, service…