Chuck McDanal is the owner of StudioC and has more than 25 years of experience in a range of roles, from managing an IT department to working as an editor; from directing a large operation to leading an internet startup and creating a 501(c)(3) nonprofit from the ground up. He has extensive experience in process improvement, data analytics, coaching, mentoring, facilitation, strategic planning, managing and leading. Chuck also is a Certified Analytics Professional, an RRCA-certified running coach, has a certificate from the Wharton School in Business Analytics, is a Six Sigma Black Belt, and is a professional coffee roaster. He has served on multiple community boards and organizations, which currently includes the Lakeland Symphony Orchestra and Lakeland Vision. He is a graduate of Leadership Lakeland and Leadership Polk, and was Chair-elect of Leadership Lakeland Class 36 and Chair of Class 37. Chuck was named 2020 Businessman of the Year by the Lakeland Chamber of Commerce. He recently published a book called “Human Training,” which is available on Amazon and through other resellers.

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Why Train?

Seems like an unnecessary question. But most of us know it’s not. When we have good people in our organizations, we love to see them do well and grow. So let’s take a minute to think about what WE are doing to foster that. Did you promote a shiny employee to a managerial role? How…

Fruit Roll Up

OK, nothing about fruit here, but let’s talk about rolling up data. When you spend the time and resources to gather data for something you’re doing, it’s a giant hassle to have to go back and do it again, so always collect your data as granularly as possible. There are constraints of time and money…

Part I: Out Front

We see companies and organizations writing heartfelt posts and emails, first during the pandemic, and now because of the racial wounds hurting the nation. Initially, I kept my own feelings confined to a circle of family and friends. As important as these issues are, they didn’t seem relevant to my data and coaching work. But…

The End of the Survey

It crept up on us slowly, over time. The survey. Just a minute. Just a few questions. A bit of our time. Now they are the lifeblood of customer-experience metrics. Watch how many you get in a week, and it will probably surprise you. They come at the end of many web site visits, service…

Organizational What?

Organizational Optimization is an awkward mouth of syllables, and it’s one of our main areas of focus here at Studio C. So what is it? If you are responsible for some or all of an organization, let’s put you in one of three buckets: Things could be better, but you’re not sure what to do;…