Chuck McDanal is the owner of StudioC and has more than 25 years of experience in a range of roles, from managing an IT department to working as an editor; from directing a large operation to leading an internet startup and creating a 501(c)(3) nonprofit from the ground up. He has extensive experience in process improvement, data analytics, coaching, mentoring, facilitation, strategic planning, managing and leading. Chuck also is a Certified Analytics Professional, an RRCA-certified running coach, has a certificate from the Wharton School in Business Analytics, is a Six Sigma Black Belt, and is a professional coffee roaster. He has served on multiple community boards and organizations, which currently includes the Lakeland Symphony Orchestra and Lakeland Vision. He is a graduate of Leadership Lakeland and Leadership Polk, and was Chair-elect of Leadership Lakeland Class 36 and Chair of Class 37. Chuck was named 2020 Businessman of the Year by the Lakeland Chamber of Commerce. He recently published a book called “Human Training,” which is available on Amazon and through other resellers.

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Best Place to Start

Chuck talks with the CFDC about starting a business in Lakeland: When you think of innovative, progressive cities where people are moving to start a business, Austin, Nashville, and Charleston might come to mind. Now add Lakeland to that mix. Polk County’s largest city landed at No. 30 on the 2020 Surge Cities list compiled…

Visualizing Data

There are so many beautiful ways to look at data, and the best of them paint a picture the numbers alone might not show so readily. From classics such as Snow’s cholera map or Minard’s Napoleon map, to your basic spreadsheet charts, entire specialties are devoted to depicting information in a useful way. So what…

The End of the Survey

It crept up on us slowly, over time. The survey. Just a minute. Just a few questions. A bit of our time. Now they are the lifeblood of customer-experience metrics. Watch how many you get in a week, and it will probably surprise you. They come at the end of many web site visits, service…

Part II: The Pool

We started Part I (leadership, read it here), by noting that we see companies and organizations writing heartfelt posts and emails, first during the pandemic, and now because of the racial wounds hurting the nation. Initially, I kept my own feelings confined to a circle of family and friends. As important as these issues are,…

On the Radio!

Sat down with Julie Townsend from the Lakeland Downtown Development Authority (LDDA) and shared about getting this wonderful 100-year-old space Downtown ready for business and about the work we do here. Had a blast being on this show and I loved to be able to talk about our Downtown. It’s such a special place. Check…