Radio Interview About Leadership & Data
Had the opportunity to talk about leadership, optimization, and data on WLKF recently. My favorites things!
Had the opportunity to talk about leadership, optimization, and data on WLKF recently. My favorites things!
Chuck McDanal is the owner of StudioC and has more than 25 years of experience in a range of roles, from managing an IT department to working as an editor; from directing a large operation to leading an internet startup and creating a 501(c)(3) nonprofit from the ground up. He has extensive experience in process improvement, data analytics, coaching, mentoring, facilitation, strategic planning, managing and leading. Chuck also is a Certified Analytics Professional, an RRCA-certified running coach, has a certificate from the Wharton School in Business Analytics, is a Six Sigma Black Belt, and is a professional coffee roaster. He has served on multiple community boards and organizations, which currently includes the Lakeland Symphony Orchestra and Lakeland Vision. He is a graduate of Leadership Lakeland and Leadership Polk, and was Chair-elect of Leadership Lakeland Class 36 and Chair of Class 37. Chuck was named 2020 Businessman of the Year by the Lakeland Chamber of Commerce. He recently published a book called “Human Training,” which is available on Amazon and through other resellers.
It crept up on us slowly, over time. The survey. Just a minute. Just a few questions. A bit of our time. Now they are the lifeblood of customer-experience metrics. Watch how many you get in a week, and it will probably surprise you. They come at the end of many web site visits, service…
“Human Training” is finally done! It took a year to write and edit this book – and Chuck is excited to share the news. It’s available on Amazon in paperback and hardcover, plus the Kindle edition. It’s also now avaliable through IngramSpark for independent bookstores, libraries, and schools, as well as through the Apple Book…
Before you do anything with your data, whether it’s for your own work, or something your team will see, take a look at it first and ask yourself: “Is this reasonable?” Just scroll through your spreadsheet — summarize or use pivot tables if you have a lot of data — and this can alert you…
Check out this CFDC article where Chuck and others were interviewed about the future!
Had a blast talking about more of my favorite things! Check it out!
Received my professional certification in data analytics. The exam was the final step in the process. So happy to finish this process. It’s been a long road and a lot of work, but the subject matter is one of my great passions, so that made spending all the time and effort so much easier. This…